Your AI phone agent — always answering
The Voice Agent answers every incoming call 24/7, qualifies leads, confirms bookings, and routes urgent issues to specialists. Voice is our most demanding use case — when your customer picks up the phone, they get our most capable AI, every time.
What the Voice Agent does
Not a voicemail tree. Not a hold menu. An AI phone agent that understands intent, takes action in real time, and resolves calls end-to-end.
Premium pricing for premium AI
Voice calls are billed at $1.10 per answered call on top of your plan. Voice is a premium add-on — when your customer picks up the phone, they get our most capable AI, every time.
Your plan's AI response pool covers your agent interactions across all channels. Voice calls accrue in addition, ensuring you have predictable billing for phone automation.
Every call runs through an intelligent pipeline
The agent listens for intent, reasons through context, retrieves information, and either resolves the call or routes to a specialist.
Voice is different. Premium AI for a reason.
Voice requires real-time reasoning, tone adaptation, and instant decision-making. That's why Voice Agent gets our most capable AI — delivering the quality your customers expect when they call.
| Dimension | Chat Agent | Voice Agent |
|---|---|---|
| Latency Tolerance | 500-2000ms OK | < 500ms required (natural conversation) |
| Context Window | Full message history available | Real-time streaming; must reason on partial info |
| Tone & Intent | Text only | Prosody, emotion, urgency detected in voice |
| Reasoning Capability | Premium AI | Our most capable AI for quality |
| Error Recovery | User can rephrase in chat | Must handle mumbled/unclear speech gracefully |
| Customer Expectation | AI transparency OK | Must sound natural and professional |
| Interruption Handling | Sequential turns | Detect barge-in, overlap, silence |
Industries where Voice Agent excels
Strongest when call volume is high, inbound leads are critical, and after-hours responsiveness drives revenue.
Voice gets our most capable AI
Voice conversations demand exceptional reasoning, natural language understanding, and real-time decision-making. When your customer picks up the phone, they get our most capable AI — no compromises.
Voice Agent is powered by premium AI reasoning.
This ensures every call is handled by our most capable reasoning engine — delivering the quality your customers expect when they call.
Ready to answer every call?
Start with a demo of Voice Agent answering real calls. See how it qualifies leads, books appointments, and routes urgent issues.
See the Voice Agent in action
Explore how businesses across these industries use Kazozo.