Transparent Pricing

Simple, predictable pricing.

Pick a plan, pick your agents, go live. Premium AI on every plan, billed by AI responses — not seats, not agents, not resolutions.

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Premium AI on every plan

Every Kazozo agent is powered by frontier-class AI — the same quality on Starter as on Pro. Choose your plan based on AI response volume and the agents you need.

One AI tier. No upsells. No surprises.

Starter

Starter

$249/mo

For solo operators and new businesses

  • 500 included AI responses/mo
  • $0.40 per extra AI response
  • 3 agents: 🛡️ Frontline · 🎧 Customer Support · 🎯 Lead Qualifier
  • Web + SMS + WhatsApp channels
  • Email support
Start with Starter →
Pro

Pro

$999/mo

For established businesses going full-stack

  • 6,000 included AI responses/mo
  • $0.22 per extra AI response
  • All 11 agents (Growth + 5): + ☎️ Voice · 🔧 Service Ops · 👤 Employee · 💰 Finance · 📊 Weekly Report
  • Every channel (web · SMS · WhatsApp · iMessage · voice)
  • Priority support + onboarding call
Start with Pro →
Enterprise

Enterprise

Custom

For multi-location or high-volume operators

  • Custom AI response volume
  • Custom overage rate
  • All 11 agents included
  • Custom SLAs + dedicated support
  • SSO, audit logs, DPA on request
Talk to us →

Billing is based on AI-generated replies, not conversation threads. What counts as an AI response? →

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Voice Agent: $1.10 per answered call

Voice is included on Pro. Each answered call is billed at $1.10 on top of your plan base — covers telephony, transcription, and voice synthesis. No per-minute charges, no connection fees.

Volume discounts: 10% off at 4–6 agents · 15% off at 7–9 · 20% off at 10+. Bulk lead projects: $99 minimum + $0.05/lead up to 10K, $0.03/lead 10K–50K, custom above — sold separately from your monthly plan.

Compare plans at a glance

The same premium AI on every plan. You're picking volume and agent lineup.

Feature Starter Growth Pro
Monthly price$249$499$999
Included AI responses5002,0006,000
Overage rate$0.40$0.30$0.22
Number of agents3611
Web / SMS / WhatsApp✓✓✓
iMessage channel—✓✓
Voice Agent ($1.10/call)——✓
Onboarding call——✓
Premium AI quality✓✓✓

How AI pricing models compare

Three common billing models. Only one aligns cost with work done — the others hide the real bill behind definitions and seat floors.

Model Per-seat Per-resolution Per AI response
ExamplesIntercom, HubSpot, SalesforceIntercom Fin, Ada, AgentforceKazozo
Billing unitDashboard user / seatVendor-defined "resolution"One AI-generated reply
Seat minimumsUsually 3–5 seat floorOften sits on a per-seat tierNo minimums
Silent exits bill?n/aUsually yes (counted as resolved)No — response must exist
Escalation keeps billing?n/aOften yes, depending on contractNo — human replies don't bill
Predictable from volume?Yes, but the AI is extraRate × conversations (with fine print)Yes — responses × rate
Best forTeams living in a shared CRMHigh-volume support deflectionSMBs buying the AI as the product

Want the full breakdown? Read AI Response vs Per-Seat Pricing or the 7-minute 5 questions to ask before signing any AI contract.

Pricing FAQ

What counts as an AI response?
One AI response is a single reply from a Kazozo agent to a customer, lead, or teammate. Conversation threads don't count as one — each reply the agent sends counts toward your monthly pool. See the full definition in the FAQ.
What happens if I go over my included AI responses?
You get charged your plan's per-AI-response overage rate — $0.40 on Starter, $0.30 on Growth, $0.22 on Pro. No overage caps, no surprise cutoffs — your agents keep working.
Is there a contract or annual commitment?
No. All plans are month-to-month. Cancel any time, keep access through the end of your paid period.
How does Voice Agent pricing work?
Voice Agent is included on the Pro plan. Each answered call is billed at $1.10 in addition to your plan base — covering telephony, transcription, and voice synthesis. No per-minute charges, no connection fees, no ringing/missed call charges.
Are all agents powered by the same AI?
Yes. Every plan uses the same premium AI model on customer-facing agents. We don't downgrade you on Starter — the difference between plans is volume and which agents you have, not which AI you get.
Do you offer a free trial?
We don't do a self-serve trial — every new account gets a short setup call so we can configure your agents correctly and ingest your data. Talk to Kaz to walk through what that looks like for your business.
Can I switch plans later?
Yes, any time. Upgrades take effect immediately with a prorated credit. Downgrades take effect at the next billing cycle.
How does per-response pricing compare to per-seat or per-resolution pricing?
Per-seat billing charges for dashboard users regardless of AI usage and often has seat minimums. Per-resolution billing is vendor-defined — silent exits and escalations may still count as billable resolutions. Per AI response is the cleanest of the three: a response is an observable unit, there are no seat floors, and escalated conversations stop billing when a human takes over. Full breakdown in AI Response vs Per-Seat Pricing.
Are there any seat minimums on Kazozo?
No. Kazozo plans have no seat minimums and no per-user charges. You pay a flat monthly base plus AI-response overages if you exceed the included pool. Internal team members accessing the admin dashboard don't add to your bill.

Ready to see it live?

Book a 20-minute demo tailored to your business — or talk to Kaz right now.

Book a demo → Explore the 11 agents →