Home Services AI Agents

Built for how you actually work

Who uses Kazozo in home services

🔌

Marcus Thompson

Electrician Contractor · Solo Operator

Runs jobs 6 AM–4 PM. Misses calls about emergency repairs, service calls, and quotes. Customers call competitors who answer. Lost $12K in jobs last month to missed leads.

Frontline Agent Lead Qualifier

🚰

Jennifer Rodriguez

Plumbing Manager · 8-Person Team

Office manager fields 40+ calls per day. Can't get accurate job info from callers. Dispatches go wrong. Technicians show up to incomplete jobs. 22% callbacks for incomplete work.

Lead Qualifier

🏠

David Chen

HVAC Owner · 5-Location Franchise

Seasonal demand spike overwhelms staff. Winter emergency calls go to voicemail. Spring quote requests pile up untracked. Cash flow suffers because jobs don't book fast enough.

Frontline Agent Sales Agent

🪜

Robert Walsh

Roofing Contractor · Commercial Focus

Estimates take 5-7 days to prepare and send. Clients shop around in that window. Loses 40% of prospects to faster competitors. No systematic way to follow up on pending quotes.

Content Agent Sales Agent

🌳

Sandra Lopez

Landscaping Business Owner · Seasonal

Landscape design requests come through website, email, and phone. Can't keep track. Misses follow-ups. Repeat customer retention rate is 35%. No system for upselling maintenance packages.

Customer Support

What's included

Agents configured for home services

Built for HVAC, plumbing, electrical, roofing, and landscaping workflows. Integrates with dispatch systems, accounting software, and mobile crew apps.

Frontline Agent

Answers service calls and inquiries instantly. Captures job type, location, urgency level, and homeowner contact. Routes emergency calls to dispatcher immediately. Includes appointment scheduling — checks availability and books directly into your calendar.

Always-on

Lead Qualifier

Asks diagnostic questions to determine job scope, budget, and timeline. Sorts emergency jobs from routine maintenance. Routes high-priority work to appropriate technician.

Smart routing

Sales Agent

Delivers service descriptions, pricing packages, and seasonal promotions. Upsells maintenance plans and preventive services. Handles objections and closes estimates.

Conversion

Content Agent

Sends detailed estimate documents, warranty info, and before/after project photos. Explains technical details in plain language. Builds trust for high-dollar jobs.

Trust building

Customer Support

Handles billing questions, warranty claims, scheduling follow-up service, and maintenance reminders. Increases repeat customer bookings by 35%.

Retention

Review Manager

Requests reviews after job completion. Collects photo feedback and testimonials. Posts to Google, Yelp, and local directories. Increases visibility 40%.

Social proof

Service Operations

Dispatches technicians, tracks job progress, monitors SLA compliance, converts estimates to work orders, and manages parts availability.

Dispatch + field ops

Integrates with: Jobber Housecall Pro ServiceTitan Dispatch Pro Square Stripe Google Calendar Twilio

The real problem

The home services crisis: Missed leads, lost revenue

Contractors can't answer phones while on jobs. Customers book competitors who respond faster.

63%

Emergency calls go to voicemail

When contractors are on job sites, 63% of calls go unanswered. Customers with burst pipes, no heat, or electrical hazards call the next contractor in search results. Average lost job value: $1,200–$3,500 per missed emergency.

Kazozo answers emergencies instantly, books urgent jobs, and alerts dispatcher. Capture 100% of calls.

47%

Homeowners give up during wait

47% of homeowners abandon callbacks when response takes more than 2 hours. They've already contacted 2–3 competitors. Slow response = lost market share and lower closing rates.

Kazozo responds in <90 seconds, any time. Homeowners feel valued. Close rates jump 32%.

3.5 days

Estimates take forever to send

Average contractor takes 3.5 days to write and send an estimate. By then, homeowner has accepted quotes from 2–3 competitors. 40% of prospects book someone else.

Sales Agent delivers estimate same-day. Includes photos, pricing, warranty terms. Quote-to-close jumps 28%.

$8K/mo

Wasted labor on admin and callbacks

Contractors spend 6+ hours per week managing calls, rescheduling, and fielding follow-up questions. At $40/hour technician rate, that's $240+ per week in lost billable time.

Automate 80% of admin. Technicians focus on revenue-generating work. Recover 6+ hours per week.

22%

Callback rate from incomplete jobs

When job details are captured wrong or incomplete, technicians show up unprepared. 22% of jobs require callback visits. Each costs $200–$400 in labor and damages reputation.

Qualifier Agent asks diagnostic questions upfront. Technicians arrive fully prepared. Callbacks drop 60%.

35%

Low repeat customer rate

Average repeat customer rate in home services is just 35%. Customers don't hear follow-up on warranty, maintenance needs, or seasonal promotions. No upsell system in place.

Support Agent proactively schedules maintenance, sends seasonal offers. Repeat rate climbs to 62%.

Use cases

See the agents in action

Real scenarios. Real home services workflows. This is what happens when a job request hits your pipeline.

Agent 01 · Frontline Agent

Emergency call at 11 PM — immediate response, job booked

Marcus Thompson · Electrician

Homeowner's circuit breaker trips late night. Needs emergency service. Calls contractor — Marcus is asleep.

Without Kazozo

Call goes to voicemail. Homeowner panics, calls competitor who answers. Marcus loses $1,500+ job.

With Kazozo

Frontline Agent answers instantly, triages severity, books emergency slot, alerts Marcus. Marcus arrives ready.

✓100% of emergency calls captured and routed. Revenue recovery: $18K+ per year.

Kaz · Frontline Agent · Emergency Dispatch

My whole house lost power! I have kids home.

I'm so sorry — scary situation. Emergency electrician dispatched. Marcus arrives within 60 minutes. He'll call 10 mins before arrival. Address confirmed: 1247 Oak Street?

Yes that's right. Will it be safe?

Until Marcus arrives: don't use any switches or outlets. Stay calm — likely a breaker trip, safe fix. Payment arranged? Marcus takes card or cash.

Agent 02 · Lead Qualifier

Qualify a quote request: scope, budget, timeline in 2 minutes

Jennifer Rodriguez · Plumbing Manager

Website form submitted: 'Need plumbing work done.' No details. Jennifer's office gets 20+ vague requests daily.

Without Kazozo

Jennifer calls back, asks basic questions, transcribes notes, forgets half the details. Dispatcher sends wrong crew with wrong tools. Callback = wasted time.

With Kazozo

Qualifier Agent asks 5 diagnostic questions instantly. Jennifer gets full scope and urgency ranking before she even logs in.

✓Job prep time cut 75%. Technicians show up fully equipped. Callbacks drop 60%.

Kaz · Lead Qualifier · Scope Assessment

I need plumbing work done

Quick diagnostic questions: Is this an emergency (leak, no water), routine repair, or new install? What's the issue?

Kitchen sink won't drain

Got it. Second question: Is the garbage disposal running and making noise, or totally dead? And how long has it been draining slowly?

Agent 03 · Sales Agent

Estimate sent same-day with photos and financing options

Robert Walsh · Roofing Contractor

Customer requested roof replacement estimate after hail damage. Usually takes Robert 5 days to write proposal. Customer in meantime gets 2 competing bids.

Without Kazozo

Robert takes photos on-site, drives back to office, writes estimate manually, emails next day. Customer already committed to competitor. Lost $6,500 job.

With Kazozo

Sales Agent sends estimate same day with before/after photos, warranty details, and financing plan. Customer impressed by speed and professionalism.

✓Quote-to-close rate jumps from 35% to 52%. Annual revenue +$42K.

Kaz · Sales Agent · Estimate Delivery

How much will the roof cost?

Based on hail damage assessment and your 1,800 sq-ft roof: $8,200–$9,400 depending on material choice (architectural shingles recommended, 25-year). Includes labor, disposal, warranty.

That's more than I expected.

Totally fair. Here's good news: We offer 0% financing for 12 months. That's $684/month. Plus — catch this now, avoid emergency repairs later. I'm sending detailed estimate with photos & options.

Agent 04 · Customer Support

Post-service maintenance upsell and follow-up

Sandra Lopez · Landscaping Owner

Completed spring landscaping design for homeowner. Normally just finishes job and moves on. No follow-up on maintenance packages or repeat revenue.

Without Kazozo

One-time $3,500 job. No maintenance contract. Homeowner's landscape degrades over summer. Never calls back. Customer lifetime value: $3,500.

With Kazozo

Support Agent sends post-service follow-up, offers seasonal maintenance plan ($150/month), sends care tips. Books spring cleanup for next year.

✓35% of customers add maintenance contracts. Customer LTV increases 340% to $11,900.

Kaz · Customer Support · Maintenance Upsell

Hi! Your beautiful new landscape is in. Before summer heat sets in, we recommend bi-weekly maintenance ($150/month) to keep it thriving. Sound good?

How much is that exactly?

$150/month = $1,800/year. Includes: weekly watering schedule, mulch refresh, weed control, plant health checks. Without it, expect $2K+ in emergency replacements by fall. Worth the investment?

Agent 05 · Review Manager

Completed job → 5-star review → new customer inquiry in 48 hours

David Chen · HVAC Owner

Technician finishes $2,800 furnace installation. Customer satisfied but won't spontaneously leave review. David never follows up.

Without Kazozo

Job done. No review collected. No Google visibility. Next month, homeowner searches 'HVAC near me' — sees competitor with 4.8★ rating.

With Kazozo

Review Generator sends thank-you message, easy review link, and incentive. 28% leave 5-star reviews. Google visibility jumps 32%.

✓New customer inquiries up 32%. Revenue increase: $15K+ annually.

Kaz · Review Manager Gen · Feedback Request

Your furnace is installed! We'd love a quick Google review (takes 60 seconds) — really helps others find us. [Leave Review]

Happy to! Just left a 5-star review.

Thank you so much! 🙌 As a thank you, you've earned a free seasonal HVAC inspection ($99 value) — just mention this chat. See you next season!

Agent 06 · Frontline Agent

No-show rate drops 45% with smart reminders and confirmations

Jennifer Rodriguez · Plumbing Manager

Booked a water heater install for tomorrow 8 AM. Contractor rarely hears back from homeowners. 15% no-show rate. Technician shows up, wastes morning, loses revenue.

Without Kazozo

Jennifer sends email confirmation. Homeowner forgets. Technician arrives to locked house. Re-schedule, re-dispatch, $300+ revenue lost.

With Kazozo

Scheduler sends day-before SMS reminder, day-of confirmation, 30-min warning. Homeowner can reschedule 1-click if needed. No-shows plummet.

✓15% no-show rate drops to 8%. Annual revenue recovery per technician: $6K+.

Kaz · Scheduler · Confirmation

Reminder: Your water heater install is tomorrow at 8 AM with David. Can't make it? Reschedule now: [Link]

Perfect thanks. Will someone call before arrival?

Absolutely! David will text/call 30 mins before with his ETA. Anything else we should know — pets, parking, special access?

End-to-end

Agents work together, not in silos

The real power is when multiple agents handle a workflow from start to finish.

🚨

Emergency Call to Dispatch

Frontline Agent Agent answers call/SMS, identifies emergency type (electrical, plumbing, HVAC)Frontline Agent
Lead Lead Qualifier determines severity level and required technician skillLead Qualifier
Frontline Agent finds first available crew member, sends dispatch order, notifies technicianFrontline Agent
Customer Customer Support sends homeowner ETA and prep instructions while technician en routeCustomer Support

📋

Quote Request to Proposal

Frontline Agent Agent captures job inquiry, location, and preliminary detailsFrontline Agent
Lead Lead Qualifier asks diagnostic questions, scope size, and homeowner budgetLead Qualifier
Sales Agent Agent prepares and delivers estimate with materials, pricing, warranty, and financing optionsSales Agent
Sales Agent Agent follows up on objections and closes the saleSales Agent

📅

Appointment Management & No-Show Prevention

Frontline Agent confirms appointment details, syncs with dispatch system and crew calendarFrontline Agent
Customer Customer Support sends 24-hour reminder via SMS or emailCustomer Support
Frontline Agent sends 30-minute pre-arrival notification with technician name and ETAFrontline Agent
Homeowner can confirm or reschedule 1-click. Technician notified of any changes immediately

💰

Upsell & Cross-Sell During Service

Lead Qualifier identifies homeowners with related service needs during current jobLead Qualifier
Sales Agent Agent suggests preventive maintenance packages, seasonal upgrades, or complementary servicesSales Agent
Frontline Agent books follow-up service or maintenance planFrontline Agent
Increases average job value by 22% and creates recurring revenue

⭐

Post-Service Reviews & Retention

Review Manager Manager sends thank-you and review request 24 hours post-serviceReview Manager
Customer Customer Support collects feedback, photos, and testimonials for social proofCustomer Support
Customer Customer Support schedules follow-up maintenance, seasonal services, or annual inspectionsCustomer Support
Repeat customer rate increases from 35% to 62%. Customer LTV jumps 77%

🔄

Win-Back Campaign for Lapsed Customers

Customer Customer Support identifies customers with no activity in 12+ monthsCustomer Support
Content Agent Agent sends personalized seasonal promotion (spring AC tune-up, winter furnace check, etc.)Content Agent
Frontline Agent offers limited-time discount or free inspection to reactivateFrontline Agent
Average reactivation rate: 18%. Recovered revenue per year: $4K+ per contractor

Pricing

Plans that scale with your home services business

Predictable monthly pricing. No per-seat fees. All plans include setup, configuration, and CRM integration.

Starter

$249/mo

500 included AI responses
Up to 3 agents

✓ Frontline Agent
✓ Customer Support
✓ Lead Qualifier

Get Started →

Growth

$499/mo

2,000 included AI responses
Up to 6 agents

✓ Frontline Agent
✓ Customer Support
✓ Lead Qualifier
✓ Sales Agent
✓ Review Manager
✓ Content Agent

Talk to Kaz about home services →

Pro

$999/mo

6,000 included AI responses
All 11 agents

Everything in Growth, plus:
✓ Employee Agent
✓ Voice Agent
✓ Service Operations
✓ Finance Agent
✓ Weekly Report

See Full Pricing →

Overages billed per AI response. See full pricing breakdown →

Omnichannel

Meet your customers where they are

☎️

Phone

💬

Web Chat

📱

SMS

💚

📧

Email

📍

Google Booking

Kazozo integrates with Jobber, ServiceTitan, HouseCall Pro, and dispatch platforms to turn every call into a confirmed appointment.

Not a replacement for your crew. The 24/7 front desk that captures 100% of leads and manages your pipeline while you're on job sites.

Home service contractors miss 63% of calls — Kazozo captures every lead, books every job

Who uses Kazozo in home services

Agents configured for home services

The home services crisis: Missed leads, lost revenue

See the agents in action

Emergency call at 11 PM — immediate response, job booked

Qualify a quote request: scope, budget, timeline in 2 minutes

Estimate sent same-day with photos and financing options

Post-service maintenance upsell and follow-up

Completed job → 5-star review → new customer inquiry in 48 hours

No-show rate drops 45% with smart reminders and confirmations

Agents work together, not in silos

Plans that scale with your home services business

Meet your customers where they are

Ready to automate home services?

Agents that power Home Services