🐾 Scale Without Losing the Personal Touch

AI Agents for Veterinary Clinics, Groomers & Pet Services

Automate appointment booking, health reminders, invoice management, and customer service—so you can focus on caring for pets.

Not ready to talk yet? Estimate your lead-leak →
67%
of pet owners want online booking
AAFCO Pet Care Survey 2025
3.1M
Total veterinary and pet service facilities in US
IBISWorld
39%
Pet services experience no-shows
Veterinary Economics Report
72%
of owners skip follow-up vet visits
AAHA Stats

Who we serve in pet care

🩺
Dr. Amanda Rodriguez
Veterinary Clinic Owner

Phone lines always busy. Impossible to manage appointment scheduling, refill requests, and emergency triage simultaneously.

Frontline Agent Customer Support
✂️
James Kim
Grooming Salon Manager

High no-show rate. Clients forget appointments. Can't upsell services or manage walk-in flow.

Frontline Agent Sales Agent
🏨
Olivia Thompson
Pet Boarding Facility Owner

Booking calls eat up hours. Customers want real-time availability, pet health questionnaires, and personalized care instructions.

Customer Support Content Agent
🐾
Marcus Washington
Dog Training Specialist

Class scheduling chaos. Clients miss sessions. No way to send progress updates or collect feedback between lessons.

Customer Support Content Agent
🛒
Elena Garcia
Pet Retail Store Manager

Inventory questions answered manually. Customers don't know about new products or loyalty rewards. Limited upsell.

Frontline Agent Sales Agent Content Agent
👨‍⚕️
Dr. Kevin Patel
Emergency Vet Clinic Director

Triage takes forever. Can't screen calls for actual emergencies. Clients get frustrated with wait times.

Frontline Agent Lead Qualifier Customer Support
🎾
Sophie Laurent
Doggy Daycare Center Manager

Parent communication is sporadic. No updates on how their dog's day went. Can't manage special care instructions efficiently.

Frontline Agent Customer Support Content Agent

Agents configured for pet services

Kazozo agents are built for pet care workflows—appointment management, health screening, upselling services, and customer retention.

Frontline Agent

Welcomes pet owners, answers basic health questions, collects pet info, and routes health concerns to veterinarians. Includes appointment scheduling — checks availability and books directly into your calendar.

First Contact
Lead Qualifier

Triages health emergencies, assesses symptom severity, and routes urgent cases to vets immediately.

Triage
Sales Agent

Upsells grooming packages, product bundles, and premium services. Suggests add-ons based on pet history.

Growth
Customer Support

Handles post-visit questions, medication instructions, dietary advice, and behavioral concerns.

Care
Content Agent

Sends daily care tips, sends training videos, tracks pet health progress, and educates owners on preventive care.

Education
Weekly Report

Manages invoicing, sends payment reminders, tracks pet health records, and generates wellness reports.

Operations
Integrates with: Veterinary software (IDEXX, Cornerstone) Calendly Stripe/Square Google Calendar Twilio Slack Instagram Email

The pet services bottleneck

Pet owners demand convenience. Vets and groomers are overwhelmed. No-shows drain revenue. Customers bounce to competitors.

39%
No-shows destroy revenue
Appointment slots sit empty because clients forget or can't reach you. No reminders = lost income and wasted capacity.
Scheduler agent sends reminders 48h and 4h before visits. No-shows drop 60%.
67%
Phone lines overwhelmed
Pet owners want to book online anytime. Staff field the same questions 100 times per day. Calls back up for hours.
Frontline & Scheduler agents handle 80% of booking inquiries instantly, 24/7.
51%
Low upsell rates
You lose revenue because you don't recommend premium grooming, training, or wellness packages at the right moment.
Sales agent suggests add-ons based on pet type, age, and past purchases. Upsell rate increases 35%.
72%
Missed follow-up visits
Owners never book booster shots, follow-up exams, or annual wellness checks. Preventive care suffers.
Support & Content agents send timely reminders and health milestone alerts. Compliance increases.
44%
Emergency triage takes too long
You can't distinguish true emergencies from non-urgent calls. Real emergencies wait. Staff spend hours on triage calls.
Qualifier agent screens calls in 2 minutes, routes true emergencies immediately, saves staff 10+ hours/week.
58%
Owners don't understand pet health
Clients miss medication instructions, don't follow dietary advice, and have no idea about preventive care.
Content agent sends targeted education, training videos, and health tracking. Compliance improves 40%.

See the agents in action

Real scenarios. Real pet services workflows. This is what happens when a pet owner hits your pipeline.

Agent 01 · Frontline Agent

Pet Owner Onboarding

Dr. Amanda Rodriguez, Veterinary Clinic Owner

A new pet owner calls to schedule their first appointment. They have questions about what to expect, what records to bring, and clinic hours. A frontline agent should answer all questions, gather pet info, and book the appointment.

Without Kazozo
New clients call during business hours, wait on hold, and may not get their info right. Some hang up.
With Kazozo
Agent answers instantly, collects all necessary info, and confirms appointment in real time.
Better first-time experience. Higher conversion. Less call volume.
Veterinary Clinic Chat
Hi, we just got a new puppy and need a vet.
Welcome to Happy Paws Clinic! Congratulations on your new pup! I'll get you set up for an initial exam. What breed is your puppy?
Golden Retriever, about 8 weeks old.
Adorable! For an 8-week-old pup, we'll need vaccination records from the breeder and a health history. Do you have those?
I have some papers, but I'm not sure what they all mean.
No problem—just bring whatever you have! Our vet will go through everything. When works best? We have Tuesday 2 PM or Friday 10 AM available this week.
Friday morning works great!
Perfect! You're all set for Friday at 10 AM. I'll send a reminder Thursday. See you soon!
Agent 02 · Frontline Agent

Appointment Management & Reminders

James Kim, Grooming Salon Manager

A customer books a grooming appointment but often forgets or shows up late. A scheduler agent should send confirmations, send reminders at key intervals, and handle rescheduling requests.

Without Kazozo
No-show rate is 15%. Lost revenue and empty grooming slots.
With Kazozo
Agent sends reminders 48h and 4h before appointments. No-shows drop to 5%.
Higher revenue per day. Better grooming schedule efficiency. Happier groomers.
Grooming Appointment Reminder
Reminder: Your grooming appointment is tomorrow at 10 AM! Bring your pup 15 minutes early. Reply with any special requests or if you need to reschedule.
Oh I forgot! Can I move it to next week?
No problem! Next week we have Monday 9 AM, Wednesday 2 PM, or Friday 11 AM. Which works?
Monday 9 AM is perfect.
Done! You're rescheduled for Monday at 9 AM. See you then!
Agent 03 · Lead Qualifier

Emergency Triage

Dr. Kevin Patel, Emergency Vet Clinic Director

An owner calls in a panic about their dog's symptoms. You need to know if it's a true emergency or not. A qualifier agent should quickly assess severity, ask key symptom questions, and route appropriately.

Without Kazozo
All calls treated as emergencies. Staff spend 30+ min per call. Actual emergencies wait.
With Kazozo
Agent triages in 2 minutes. True emergencies routed immediately. Non-urgent calls scheduled for regular hours.
Real emergencies get immediate care. Staff hours freed up. Better patient outcomes.
Emergency Triage
My dog isn't moving and isn't eating. I'm so scared!
I understand—let's figure out what's happening. When did this start?
About an hour ago. She won't even drink water.
That's concerning. Has she vomited or had diarrhea in the last 24 hours?
Yes, actually. She threw up this morning.
This sounds like it needs attention. You're a priority. We have a vet available right now. Come straight in. I'm flagging you as high priority—do not wait.
Agent 04 · Sales Agent

Grooming Upsell & Package Recommendations

James Kim, Grooming Salon Manager

A customer books a basic bath & brush. The sales agent should suggest premium services (nail trim, deep conditioning, de-shedding) and bundled packages based on the dog's needs.

Without Kazozo
Standard grooming only. No upsells. Revenue per visit is flat.
With Kazozo
Agent recommends add-ons based on coat type and past purchases. Average ticket size increases 25%.
Higher revenue per appointment. Happier dogs with better grooming. Increased customer lifetime value.
Grooming Recommendations
I want to book a bath and brush for my Golden.
Great choice! For Goldens, I'd highly recommend our De-Shedding Treatment ($35)—it removes loose undercoat and keeps your home cleaner. Worth it?
I've been vacuuming like crazy. How much would that be total?
Bath & brush is $60. De-shedding is $35. Together: $85. Or, bundle both with nail trim ($15) for just $99. You save $11 and your pup gets a full spa day!
That sounds good. Let's do the bundle.
Perfect! You're booked for Saturday at 2 PM. Grooming bundle: Bath, brush, de-shedding, nail trim. See you soon!
Agent 05 · Customer Support

Post-Visit Care Instructions

Dr. Amanda Rodriguez, Veterinary Clinic Owner

An owner leaves the clinic with medication and dietary instructions. A support agent should send clear instructions, answer follow-up questions, and schedule the next visit.

Without Kazozo
Owners lose the handout. Questions go unanswered. They don't follow instructions. Health issues recur.
With Kazozo
Agent sends digital instructions, clarifies questions, schedules follow-up.
Better treatment compliance. Fewer complications. Higher pet health outcomes.
Post-Visit Customer Support
Hi! Here are Emma's discharge instructions from today: Medication: Amoxicillin 250mg twice daily for 10 days with food. No exercise for 48 hours. Call if symptoms worsen. Questions?
What if she won't take the pill?
Great question! You can hide the pill in a small amount of wet food or peanut butter. Or, ask our pharmacy about liquid suspension instead—often easier. Want me to have them prepare that?
Yes please!
Done! They'll have it ready tomorrow morning. Also, Emma's follow-up exam is due in 2 weeks. Should I book that now or you'll call?
Agent 06 · Content Agent

Preventive Care & Health Tracking

Sophie Laurent, Doggy Daycare Center Manager

You want to keep pet owners engaged and informed about their dogs' progress and health. A content agent should send daily updates from daycare, track health milestones, and deliver preventive care tips.

Without Kazozo
No communication between visits. Owners feel disconnected. They don't know about preventive care needs.
With Kazozo
Agent sends daily daycare updates, tracks growth milestones, and educates on wellness.
Higher customer loyalty. Better preventive care compliance. Happier owners.
Daily Daycare Update
Daily Update from Sunny Paws Daycare! Max had a fantastic day — played fetch for 30 min, napped 2 hours, ate all his lunch. He was great with the other dogs. 🐾
That's great! He always comes home tired.
Perfect! By the way, Max's rabies vaccine is due next month. Want me to send a reminder closer to the date? Also, we have tips on preventing ear infections in dogs like him—interest you?
Yes, please send that!
Sent! It covers diet, cleaning frequency, and signs to watch for. See you tomorrow!
Agent 07 · Weekly Report

Invoicing & Health Records Management

Dr. Amanda Rodriguez, Veterinary Clinic Owner

Keeping track of invoices, payments, and health records is tedious. A report agent should manage billing, send invoices, track compliance with wellness visits, and generate health summaries.

Without Kazozo
Manual invoicing. Payment reminders get lost. No central health record view.
With Kazozo
Agent sends invoices, tracks payments, consolidates health records, flags compliance gaps.
Faster payment collection. Better record organization. Improved preventive care compliance.
Invoice & Health Record Management
Invoice from Happy Paws Clinic Date: Today Description: Annual wellness exam + vaccinations Amount: $185 Payment due in 30 days. Pay online: [link]
Is that everything Emma needs this year?
Great question! Emma's records show one more vaccine due in 6 months (Rabies booster). We'll remind you. She's all set for now! Next annual check due next year on this date.

Agents work together, not in silos

The real power is when multiple agents handle a workflow from start to finish.

🐕
New Patient Onboarding
  • Frontline Agent Agent greets new pet owner, collects pet & owner info
  • Frontline Agent books initial appointment & sends confirmation
  • Customer Customer Support sends pre-visit forms & what to bring
  • Weekly Weekly Report creates health record in system
🩺
Appointment & Follow-Up Cycle
  • Frontline Agent sends 48h & 4h reminders
  • Lead Lead Qualifier (emergency cases) triages if needed
  • Customer Customer Support sends post-visit care instructions
  • Content Agent Agent sends health tracking and milestone reminders
✂️
Grooming Service Upsell
  • Frontline Agent confirms grooming appointment
  • Sales Agent Agent recommends premium packages & add-ons
  • Frontline Agent Agent welcomes customer at check-in
  • Customer Customer Support sends post-grooming care tips
🚨
Emergency Response Protocol
  • Frontline Agent Agent answers emergency call immediately
  • Lead Lead Qualifier triages symptoms & assesses severity
  • Frontline Agent routes true emergencies to available vet
  • Customer Customer Support provides real-time status updates to owner
📋
Preventive Care Campaign
  • Weekly Weekly Report identifies overdue vaccinations & exams
  • Content Agent Agent sends educational reminders about wellness
  • Frontline Agent offers available appointment times
  • Customer Customer Support confirms follow-up & tracks compliance
💰
Billing & Payment Management
  • Weekly Weekly Report generates invoice after visit
  • Frontline Agent Agent sends invoice to customer
  • Customer Customer Support follows up on unpaid invoices
  • Weekly Weekly Report reconciles payment & updates records
🐶
Daycare/Boarding Daily Operations
  • Frontline Agent Agent collects daily health & dietary notes
  • Content Agent Agent sends real-time updates to owners
  • Frontline Agent manages pickup times & special requests
  • Customer Customer Support collects feedback & addresses concerns

Plans that scale with your pet services business

Predictable monthly pricing. No per-seat fees. All plans include setup, configuration, and CRM integration.

Starter
$249/mo

500 included AI responses
Up to 3 agents

✓ Frontline Agent
✓ Customer Support
✓ Lead Qualifier
Get Started →
Pro
$999/mo

6,000 included AI responses
All 11 agents

Everything in Growth, plus:
✓ Employee Agent
✓ Voice Agent
✓ Service Operations
✓ Finance Agent
✓ Weekly Report
See Full Pricing →

Overages billed per AI response. See full pricing breakdown →


Meet your customers where they are

💬
Web Chat
📱
SMS
☎️
Voice
📧
Email
💬
Slack
📲
App

Pet services that automate scheduling see 60% fewer no-shows and 35% higher revenue per visit through strategic upselling.

The best care businesses combine personal touch with operational efficiency. Kazozo agents handle logistics so your team focuses on the pets.


Ready to automate pet services?

Tell Kaz about your business. He'll recommend the right agents and have you live in 1–2 weeks.