Built for dermatologists & medical aesthetics

See More Patients, Spend Less Time on Admin

AI agents that triage skin concerns, manage follow-ups, grow your surgical caseload, and reduce no-shows.

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35%
Average dermatology no-show rate
AAD Practice Report 2024
6 wks
Average patient wait time for dermatology
U.S. Healthcare Data
52%
Dermatology cases start with online symptom research
Skin Health Study 2024
2.3x
Revenue from proper follow-up on suspicious lesions
Dermatology Economics

Your Derm Team

πŸ‘¨β€βš•οΈ
Dr. Amanda Foster
Board-Certified Dermatologist, Mohs Surgeon

30 patients/day. Half of them could be handled by AI triage. Clinical time wasted on routine acne questions.

Frontline Agent Content Agent Weekly Report
πŸ‘©β€πŸ’Ό
Shanice Williams
Clinical Coordinator, Mohs Surgery Center

Tracking pre-op requirements, post-op wound care, follow-up biopsies is completely manual.

Content Agent Customer Support
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Dr. Marcus Liu
Cosmetic Dermatologist, injectable specialist

High cancellation rate for Botox/filler appointments. Difficult to explain injectable options via phone.

Frontline Agent Sales Agent Review Manager
πŸ“‹
Jennifer Moore
Practice Manager, multi-location dermatology

No visibility into treatment outcomes, patient satisfaction, or which procedures have highest revenue.

Weekly Report Review Manager Customer Support
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Dr. Priya Desai
Skin Cancer Screening Specialist

Need to follow-up on suspicious lesions, but manual coordination of pathology results + patient notification is slow.

Customer Support Content Agent

Agents configured for dermatology practices

Our 6-agent suite handles dermatology workflowsβ€”from initial skin concern triage through post-operative care and pathology follow-up.

Frontline Agent

Answers skin concern inquiries 24/7. Triages urgency (acne vs. suspicious mole vs. eczema flare), books appointments with right specialist.

Frontline
Lead Qualifier

Pre-visits screen skin history, phototype, medications, allergies, cosmetic vs. medical concerns.

Qualifier
Sales Agent

Explains treatment options (topical vs. oral vs. injectable vs. surgical), presents cosmetic package options.

Sales
Content Agent

Educates on skin conditions, pre/post-treatment care, medication instructions, sun protection, realistic expectations.

Content
Customer Support

Manages post-operative wound care, medication refills, follow-up pathology results, addresses side effect concerns.

Support
Integrates with: Cerner EHR Epic EHR Athena Dermatology-specific EMRs Lab Pathology Systems Google Calendar Stripe Twilio

Dermatology Operational Bottlenecks

From patient triage to follow-up care, dermatology practices are drowning in routine tasks that don't require clinical expertise.

35%
No-Show Rate Wastes Clinical Time
Dermatology has one of the highest no-show rates. Each miss is 30-60 minutes of untreated skin cancer screening or surgical cases.
Scheduler Agent sends 3-touch reminder sequence, reducing no-shows to <8%.
6 wks
Long Wait Times Lose Patients
Patients wait 6+ weeks for dermatology appointments, especially for skin cancer screening. Some go to competitors.
Frontline Agent triages urgency. High-risk lesions prioritized, routine cases scheduled efficiently.
52%
Self-Diagnosis Leads Inquiries
Patients Google symptoms before calling. Many have misconceptions about skin conditions, cancer risk, treatment options.
Frontline + Content agents provide accurate education, building confidence and converting appointments.
2.3x
Follow-Up Revenue Multiplier
Proper follow-up on suspicious lesions, post-treatment biopsies, and cosmetic touch-ups nearly 3x surgical revenue.
Support + Scheduler agents ensure no lesion falls through cracks, all biopsies followed up.
68%
Patient Anxiety Before Procedures
Patients nervous about Mohs surgery, cryotherapy, laser treatments. Anxiety increases cancellations.
Content Agent sends detailed pre-treatment education videos, reducing anxiety and cancellations by 28%.
5 hrs
Daily Admin Time on Pathology Coordination
Clinical staff spend 5+ hours/day coordinating with lab on pathology results, contacting patients, scheduling follow-ups.
Support Agent automates result notification and follow-up scheduling, freeing clinical staff.

See the agents in action

Real scenarios. Real dermatology practices workflows. This is what happens when a patient hits your pipeline.

Agent 01 Β· Frontline Agent

Triage Skin Concerns, Prioritize Urgent Cases

Dr. Foster's practice

Call comes in: 'I have this mole, it's been changing.' Practice books 6-week appointment. Patient worries whole time.

Without Kazozo
No triage. All non-emergencies scheduled in standard order. Skin cancer cases delay unnecessarily.
With Kazozo
Frontline Agent hears 'changing mole' symptoms. Flags urgent. Books within 2 weeks.
βœ“Suspicious lesions seen faster. Earlier detection = better outcomes. Patient peace of mind.
Skin Concern Triage
Hi, I have a mole that's been changing and it itches sometimes. Should I be worried?
I want to get you seen quickly. Changing moles should be evaluated soon. When can you come in?
How soon?
We have an opening next Tuesday with Dr. Foster. It's our urgent skin cancer screening slot. That okay?
Yes, Tuesday works!
Perfect. Bring ID + insurance. Don't pick at the mole before your visit. See you Tuesday!
Agent 02 Β· Lead Qualifier

Pre-Visit Screening Saves Clinical Time

Shanice's pre-surgery coordination

Mohs surgery patient arrives. Dr. spends 15 minutes on pre-op skin history, medications, sun exposure.

Without Kazozo
Clinical time wasted on intake. Fewer patients can be seen.
With Kazozo
Qualifier Agent pre-collects comprehensive skin history, surgeries, medications, phototype.
βœ“Dr. starts surgery immediately. Two more patients seen per day (+$1,200 revenue).
Pre-Mohs Surgery Screening
Your Mohs surgery is scheduled for Thursday. Quick pre-op screening:
Are you on blood thinners (aspirin, warfarin, etc.)?
I take baby aspirin
Thanks, important to know. Dr. Foster will review your file. Stop aspirin 3 days before surgery.
Got it. What else do I need to know?
Wear loose clothing. No makeup on the face. See detailed pre-op instructions here: (link)
Agent 03 Β· Sales Agent

Cosmetic Dermatology Package Sales

Dr. Liu's cosmetic practice

Patient interested in Botox. Dr. briefly mentions laser treatment but patient seems confused about options/cost.

Without Kazozo
Vague explanation. Patient books only Botox. Missed filler + laser opportunity (3x revenue).
With Kazozo
Sales Agent explains cosmetic package: Botox + filler + laser (comprehensive rejuvenation).
βœ“Patient upgrades to full package. $600 vs. $150 single treatment.
Cosmetic Package Presentation
I want Botox but I'm not sure what else I might need.
Great question! Most patients love the comprehensive approach: Botox (forehead) + filler (cheeks/lips) + laser (skin texture).
How much would that be?
Botox alone: $250. Full package: $599 (save $100). Full results show over 2 weeks.
Can I do just Botox first?
Absolutely! Many start with Botox. At 2-week mark, you can add filler. Package pricing holds either way.
Agent 04 Β· Content Agent

Pre-Surgery Education Reduces Anxiety & Cancellations

Shanice's Mohs surgery patients

Patient nervous about Mohs surgery. Calls clinic day-before to cancel. 'I'm too scared.'

Without Kazozo
No pre-op education. Anxiety builds. Patient cancels.
With Kazozo
Content Agent sends 48-hour video walkthrough: what Mohs looks like, anesthesia, realistic expectations.
βœ“Patient watches video, anxiety drops. Keeps appointment. Surgery goes smoothly.
Pre-Mohs Surgery Education
Your Mohs surgery is tomorrow! Here's what to expect (video: step-by-step walkthrough)
Will it hurt?
Noβ€”you'll be fully numb the whole time. You'll feel pressure but no pain. Most patients relax during it.
How long does it take?
Depends on lesion complexity. Average 2-3 hours. Some patients find it boring! Bring a book/phone.
Thanks, I feel better about it now
Agent 05 Β· Customer Support

Pathology Results β†’ Follow-Up Automation

Dr. Desai's skin cancer screening

Mohs surgery pathology comes back: atypical cells noted. Results sit in chart. Patient not notified for 2 weeks.

Without Kazozo
No automated notification. Delayed follow-up increases re-excision rates and medicolegal risk.
With Kazozo
Support Agent auto-notifies patient within 24h of results, explains findings, schedules follow-up.
βœ“Patient informed promptly. Follow-up biopsies scheduled. Better clinical outcomes. Reduced liability.
Pathology Result Notification
Your pathology results from Mohs surgery are back. Dr. Desai reviewed them.
What do they say?
Some atypical cells noted on margins. This is commonβ€”means good surgical planning. Dr. wants a follow-up biopsy.
When?
Let's schedule for 3 months (typical monitoring protocol). Available next Tuesday at 10 AM?
Agent 06 Β· Frontline Agent

No-Show Prevention for Skin Cancer Screening

Dr. Foster's schedule

High-risk patient with atypical moles books 3-month follow-up. Six months pass. Patient ghosts. Lesion could have progressed.

Without Kazozo
One reminder email. Forgotten. Patient no-shows. Clinical risk.
With Kazozo
Scheduler Agent sends 12-week reminder, 2-week reminder, 1-week reminder, 24-hour text.
βœ“95% show rate. All at-risk patients monitored. Better dermatology outcomes.
Atypical Mole Monitoring Reminder
Your 3-month follow-up appointment for atypical mole monitoring is next Tuesday 10 AM. Important appointment!
(Confirms)
Great. Bring your pictures/phone if you've noticed any changes. See you Tuesday!

Agents work together, not in silos

The real power is when multiple agents handle a workflow from start to finish.

πŸ”
Skin Concern to Diagnosis
  • Patient calls/texts skin concern (changing mole, rash, etc.)
  • Frontline Agent Agent triages urgency (cancer concern vs. cosmetic)
  • Frontline Agent books appropriate time slot (urgent = 2 weeks, routine = standard)
  • Lead Lead Qualifier pre-screens medical history, medications, phototype
  • Dr. examines, may biopsy if needed
  • Customer Customer Support sends pathology results + follow-up plan
πŸ₯
Mohs Surgery Patient Journey
  • Patient diagnosed with skin cancer, scheduled for Mohs
  • Lead Qualifier collects comprehensive medical history, skin history, medications
  • Content Agent Agent sends detailed pre-op education + surgical walkthrough video
  • Frontline Agent sends 48h, 24h, 2h pre-op reminders
  • Mohs surgery day: anesthesia, excision, histopathology, reconstruction
  • Customer Customer Support sends wound care instructions, monitors healing, schedules follow-ups
⚠️
Suspicious Lesion Monitoring Protocol
  • Patient has atypical moles or suspicious lesion history
  • Frontline Agent prioritizes them in scheduling
  • Content Agent Agent educates on skin self-exams + when to report changes
  • Frontline Agent sets recurring 3-month or 6-month monitoring appointments
  • Customer Customer Support sends reminders, ensures compliance
  • Dr. tracks changes, escalates to biopsy if needed
πŸ’„
Cosmetic Dermatology Package Sales
  • Patient calls about Botox
  • Sales Agent Agent educates on complementary treatments (filler, laser, chemical peel)
  • Sales Agent presents package pricing that saves patient money
  • Patient books comprehensive rejuvenation appointment
  • Content Agent Agent sends pre-care instructions
  • Post-visit, Review Manager Manager requests before/after testimonial for gallery
πŸ”¬
Biopsy to Pathology to Clinical Action
  • Biopsy taken during appointment
  • Specimen sent to pathology lab
  • Results arrive (typically 3-5 days)
  • Customer Customer Support auto-notifies patient, explains findings, determines if follow-up needed
  • If atypical: support schedules re-excision or increased monitoring
  • Follow-up documented and tracked for compliance
πŸ“Š
Outcome Tracking & Surgery Revenue Analytics
  • All skin cancer surgeries tracked (Mohs, excision, cryotherapy, laser)
  • Weekly Weekly Report calculates: procedure count, pathology outcomes, re-excision rate
  • Patient lifetime value calculated (1 cancer diagnosis = $3-8K revenue over 5 years monitoring)
  • Identifies high-risk patients requiring increased monitoring frequency
  • Revenue by procedure type + cosmetic upsells tracked

Plans that scale with your dermatology practices business

Predictable monthly pricing. No per-seat fees. All plans include setup, configuration, and CRM integration.

Starter
$249/mo

500 included AI responses
Up to 3 agents

✓ Frontline Agent
✓ Customer Support
✓ Lead Qualifier
Get Started →
Pro
$999/mo

6,000 included AI responses
All 11 agents

Everything in Growth, plus:
✓ Employee Agent
✓ Voice Agent
✓ Service Operations
✓ Finance Agent
✓ Weekly Report
See Full Pricing →

Overages billed per AI response. See full pricing breakdown →


Meet your customers where they are

☎️
Phone
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SMS/Text
πŸ’»
Web Chat
βœ‰οΈ
Email
πŸ“§
Patient Portal
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Notifications

Dermatology is a numbers game: more skin exams, faster cancer detection, better outcomes. AI scheduling and automated follow-up unlock 20-30% more clinical capacity.

Every missed follow-up on an atypical lesion is a clinical risk. Every unbooked slot is lost revenue. AI fixes both.


Ready to automate dermatology practices?

Tell Kaz about your business. He'll recommend the right agents and have you live in 1–2 weeks.