Built for med spas, laser clinics & injectables

Book More Treatments, Less Operator Work

AI agents that handle inquiries 24/7, explain procedures, upsell additional treatments, and keep clients coming back.

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72%
Med spa clients research treatments online first
IBISWorld 2024
38%
Clients don't book second treatment without reminder
Med Spa Alliance
$4,200
Average client lifetime value with retention program
Spa Analytics
2.8x
Revenue increase from upselling complementary treatments
Aesthetic Medicine Reports

Your Med Spa Team

👨‍⚕️
Dr. Michael Zhang
Medical Director, Botox & Filler clinic

Can't scale Botox/filler sales without hiring more staff. High-margin treatments are left on the table.

Sales Agent Frontline Agent Weekly Report
💆‍♀️
Angela Davis
Aesthetician, laser center

Clients book one laser session and never return. No system for follow-up or package sales.

Customer Support Sales Agent
💼
Ryan Chen
Med Spa Owner, multi-service clinic

24/7 phone calls, can't answer all inquiries. Need to capture every lead, especially from social media.

Frontline Agent Sales Agent
📱
Samantha Brown
Marketing Manager, luxury med spa

Instagram has 50K followers but conversion to bookings is low. Can't track which treatments drive most profit.

Sales Agent Review Manager Weekly Report
Priya Kapoor
Client Experience Lead

Clients feel rushed through appointments. Need system to explain products, packages, maintenance plans.

Content Agent Sales Agent Customer Support

Agents configured for med spas

Our 7-agent suite handles med spa workflows—from first inquiry through repeat treatments and product retail.

Frontline Agent

Answers all inquiries (phone, text, Instagram DM, chat) 24/7. Qualifies treatment interest, captures contact info, books appointments.

Frontline
Sales Agent

Explains treatments (Botox, fillers, lasers, IV therapy), shows before/afters, presents package deals, handles pricing objections.

Sales
Content Agent

Educates on pre/post-care instructions, downtime expectations, maintenance plans, product recommendations.

Content
Customer Support

Answers post-appointment questions, manages product refills, handles complaints, monitors satisfaction.

Support
Review Manager

Requests reviews and before/after photos post-appointment, manages testimonials, responds to feedback professionally.

Review
Weekly Report

Tracks treatment revenue, client lifetime value, repeat rates by procedure, package ROI, marketing source effectiveness.

Report
Integrates with: Vagaro Mindbody Acuity Scheduling Zenoti Stripe Square Instagram Nextech

The Hidden Revenue in Your Med Spa

Most med spas leave 40% of potential revenue on the table—from missed upsells, low repeat rates, and poor client communication.

72%
Client Research Happens Online First
Prospects want detailed treatment explanations before calling. Clinics that don't educate online lose leads to competitors.
Frontline + Sales agents provide instant education, conversion-focused responses that close bookings.
38%
Second Visit Never Happens Without Reminder
Many clients get one treatment and never return unless proactively reminded or offered next-step package.
Scheduler + Support agents send timely reminders, recommend complementary treatments, drive repeat business.
$4,200
Client Lifetime Value Multiplier
Clients who receive proper education and follow-up spend 4x more on treatments and products over time.
Coordinated agent sequence turns one-time clients into long-term recurring revenue.
2.8x
Upsell Opportunity Revenue
Recommending complementary treatments (e.g., fillers after Botox, laser after microneedling) nearly 3x treatment revenue per visit.
Sales Agent educates on package deals and complementary procedures, increasing average ticket.
64%
Poor Post-Care Adherence Reduces Results
Clients who don't follow post-care instructions get worse results, lower satisfaction, fewer referrals.
Content Agent sends detailed pre/post-care, Product Support Agent monitors compliance.
8 hrs
Wasted Phone/Scheduling Time Daily
Aestheticians answer 'what does this cost?' and 'when can I come in?' repeatedly instead of treating clients.
Frontline + Scheduler agents handle intake 24/7, freeing team for billable treatment time.

See the agents in action

Real scenarios. Real med spas workflows. This is what happens when a client hits your pipeline.

Agent 01 · Frontline Agent

Every Instagram Inquiry Becomes a Booking

Ryan's multi-service spa

Friday night, 35 people DM about Botox pricing and availability. Ryan has 2 staff members. 20+ messages go unanswered until Monday.

Without Kazozo
Social leads vanish. Competitors respond faster. Lost high-margin injector revenue.
With Kazozo
Frontline Agent responds instantly to every DM, explains Botox cost, books weekend consultations.
12 new Botox clients booked from weekend DMs. $3,600 in immediate revenue.
Instagram Botox Inquiry
Hi! How much is Botox and when can I get in?
Hi! Botox is $12-15 per unit depending on goals. Typical first time is 20-30 units ($240-450). We have openings tomorrow!
Do you do Botox + filler combo?
Yes! Combo appointments are popular. We offer packages: Botox+filler = $100 off. Want to book?
Yes, tomorrow at 11 AM?
Perfect! Booked. Come 10 mins early. Pre-care instructions: (link)
Agent 02 · Sales Agent

Upsell Complementary Treatments In Real-Time

Dr. Zhang's Botox clinic

Client books Botox appointment. During consultation, she mentions fine lines around lips. Dr. could recommend filler but doesn't actively.

Without Kazozo
One-time $300 Botox treatment. Client leaves. No additional revenue.
With Kazozo
Sales Agent proactively presents lip filler option, shows before/afters of Botox + filler combo, makes package offer.
Client adds $400 lip filler to appointment. Same visit becomes $700 revenue instead of $300.
Treatment Upsell
Great choice on Botox! I noticed you mentioned lip lines. A light filler could make a big difference with your Botox.
I wasn't planning to, but maybe?
See these before/afters (shows combo results). Botox + filler on lips = $700 together (save $50). Want to add it today?
How much just for lips?
Lips alone = $450. But combo pricing = $700 for both. Dr. recommends the combo for best harmony.
Okay, let's do it!
Agent 03 · Content Agent

Pre-Care Education = Better Results = Happier Clients

Angela's laser clinic

Client books laser hair removal. Doesn't know to avoid sun, take ibuprofen before, or shave but not wax.

Without Kazozo
Poor pre-care leads to worse results, skin irritation, unhappy client, bad review.
With Kazozo
Content Agent sends detailed pre-care guide: what to do/avoid, why it matters, aftercare routine.
Client follows pre-care, gets better results, happy, leaves 5-star review, books next session immediately.
Laser Pre-Care Instructions
Your laser appointment is Saturday! Here's pre-care to get best results:
✓ Avoid sun x2 weeks before ✓ Take ibuprofen 1 hour before ✓ Shave (no waxing/plucking) ✓ Come clean/moisturized
What if I can't avoid sun?
UV exposure makes skin more reactive. Sunscreen helps but avoiding is best. Apply SPF 50+ immediately after.
Got it. What about after the appointment?
Post-care: ice for 10 mins, avoid hot showers x24h, SPF 50+ for 2 weeks, moisturize. Results peak at 2-3 weeks.
Agent 04 · Customer Support

Client Questions Get Answered Instantly

Priya's client experience

Day after appointment, client worries: 'My Botox doesn't look right. Is this normal?' Tries calling, gets voicemail.

Without Kazozo
Client anxiety grows. Posts negative review before learning it's normal 48-hour settling.
With Kazozo
Support Agent answers instantly, explains normal Botox settling timeline, schedules follow-up if needed.
Client feels reassured, sees proper results in 10 days, posts 5-star review.
Post-Botox Question
It's been 24 hours and my forehead looks uneven. Is this normal?
Totally normal! Botox settles over 10-14 days. First 48h: uneven/heavy feeling is common.
When will it look right?
By day 7 you'll see 70% result. Day 14 = full effect and natural balance. You'll love it!
Okay, that makes me feel better!
You got it! Schedule a check-in at day 10 if you have any concerns. Here's your aftercare tips: (link)
Agent 05 · Frontline Agent

Retention Through Automated Follow-Up Booking

Angela's repeat business

Client gets laser hair removal. Results last 4-6 weeks. After 5 weeks, she forgets. No hair for 3 months until competitor books her.

Without Kazozo
No reminder system. Client forgets, gets distracted, or books competitor.
With Kazozo
Scheduler Agent sends reminder at 4-week mark: 'Time for your next laser! Book now.' Offers package discount.
Client books next session, completes 6-session package. $2,800 recurring revenue captured.
Treatment Reminder
Hi! Time for your next laser session! Your last one was 4 weeks ago—perfect timing for best results.
Oh good timing, I was just thinking about it!
We have openings Tuesday-Thursday. Also: finish your 6-session package, get 20% off session 5-6. Want to book now?
Tuesday works
Booked Tuesday 2 PM. See you then!
Agent 06 · Review Manager

Turn Treatments Into Social Proof

Samantha's marketing

50 happy clients get treated monthly. Only 3-4 leave reviews. Clinic stays at 4.2 stars while competitors are 4.7+.

Without Kazozo
No systematic review request. Social proof opportunity wasted.
With Kazozo
Review Agent sends requests post-appointment with before/after photo option, makes it easy.
35 new reviews posted in 90 days. Rating climbs to 4.8. Social proof drives 30% more bookings.
Before/After Review Manager Request
Your Botox looks amazing! Would you share your results as a review? Helps others decide.
How do I do that?
Just click the link. Share a photo + 1-2 sentences. Before/after is most powerful for results-focused clients.
Will you post my photo?
Yes! Can post to our Instagram gallery + Google. Your first name + 'M.S.' or anonymous. You choose!
Agent 07 · Weekly Report

See Which Treatments Drive Real Profit

Ryan's business analytics

Ryan offers 8 treatments but doesn't know which are most profitable. Spends marketing budget guessing.

Without Kazozo
Budget allocated based on hunches. Some high-margin treatments are under-promoted.
With Kazozo
Report Agent tracks revenue, repeat rate, client lifetime value, and ROI for each treatment.
Data shows IV therapy has 70% repeat rate + highest lifetime value. Budget shifts there. 25% revenue increase.
Treatment Profitability Weekly Report
Your March treatment breakdown: Botox $8,200, Fillers $6,400, Laser $5,900, IV Therapy $4,200
Interesting. Which has the best repeat rate?
IV Therapy = 70% return rate, avg 3.2 visits/year. Botox = 45% return rate. IV clients spend $1,400/year.
So I should market IV more?
Yes. IV therapy = highest lifetime value, highest satisfaction. Double marketing budget there for 25%+ growth potential.

Agents work together, not in silos

The real power is when multiple agents handle a workflow from start to finish.

📱
Social Media Inquiry to Treatment Booking
  • Client DMs Instagram about Botox/fillers/laser pricing
  • Frontline Agent Agent responds instantly with pricing, before/afters, availability
  • Sales Agent Agent presents complementary treatment packages if interested
  • Frontline Agent books appointment, sends confirmation + pre-care instructions
  • Content Agent Agent sends detailed pre-appointment education
💄
Single Treatment to Retention Package
  • Client completes first laser session
  • Customer Customer Support answers post-appointment questions (normal sensations, healing timeline)
  • Review Manager Manager requests feedback + before/after photos
  • At 4-week mark, Frontline Agent reminds and offers 6-session package discount
  • Client books next session as part of package, committed to series
💰
Upsell & Treatment Expansion
  • Client books single Botox appointment
  • Sales Agent Agent educates on combo treatments (Botox + filler, Botox + laser)
  • Client adds filler to same visit, ticket increases 60%
  • Post-appointment, Customer Customer Support introduces skincare products that extend results
  • Frontline Agent schedules maintenance appointments at 3-month intervals
📊
Treatment-Specific Repeat Cycle
  • Track when each treatment's results peak and fade
  • Botox = 10-14 day result window, 3-4 month duration
  • Laser = 4-6 week intervals for optimal results
  • Frontline Agent sends reminder at ideal re-booking time
  • Customer Customer Support offers package continuity discount to ensure repeat bookings
Social Proof & Referral Generation
  • Post-appointment, Review Manager Manager requests before/after photos + testimonial
  • Beautiful results posted to Instagram gallery + Google
  • Social proof drives 20-30% of new bookings
  • Sales Agent Agent includes referral incentive: refer friend = $50 credit
  • Weekly Weekly Report tracks referral source, calculates customer acquisition cost
💻
Lead Attribution & Marketing ROI
  • Every client tagged with source: Instagram, Google, referral, walk-in, etc.
  • Client tracked through all treatments and spending over lifetime
  • Weekly Weekly Report calculates customer acquisition cost by channel
  • Instagram leads = high volume, low spend/client, lower repeat rate
  • Google leads = lower volume, higher spend/client, highest lifetime value

Plans that scale with your med spas business

Predictable monthly pricing. No per-seat fees. All plans include setup, configuration, and CRM integration.

Starter
$249/mo

500 included AI responses
Up to 3 agents

✓ Frontline Agent
✓ Customer Support
✓ Lead Qualifier
Get Started →
Pro
$999/mo

6,000 included AI responses
All 11 agents

Everything in Growth, plus:
✓ Employee Agent
✓ Voice Agent
✓ Service Operations
✓ Finance Agent
✓ Weekly Report
See Full Pricing →

Overages billed per AI response. See full pricing breakdown →


Meet your customers where they are

📱
SMS/Text
📸
Instagram
💬
WhatsApp
☎️
Phone
💻
Web Chat
✉️
Email

Med spa clients don't need a second visit reminder—they need a second visit reason. With complementary treatment upsells, retention reminders, and social proof, client lifetime value increases 4.2x.

Most med spas are booked solid but leave 35% of revenue on the table from low upsells and poor retention. AI fixes both instantly.


Ready to automate med spas?

Tell Kaz about your business. He'll recommend the right agents and have you live in 1–2 weeks.